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CASA McMASTERFRACTIONAL OPERATIONS

AI & automation

Less manual work. More room to think.

Practical AI that takes repetitive work off your team, inside your existing tools, with a person approving what matters.

Less invoice chasing

Review exceptions, not every line.

Document and invoice automation

Extract information from invoices, contracts, forms and purchase orders. Check it against your rules and flag discrepancies before they become expensive.

Customers get an answer

Organize requests and prepare replies for approval.

Email and customer-service workflows

Sort incoming requests, identify urgency, retrieve verified information and prepare accurate replies for staff approval.

Sales and quotation automation

Capture new inquiries, organize customer requirements, prepare draft quotes and create follow-up tasks so opportunities don't disappear into an inbox.

A clearer operating picture

Bring overdue work and unusual trends into view.

AI-powered reporting

Bring operational information together into useful management summaries that highlight overdue work, unusual trends and issues needing attention.

Knowledge within reach

Find approved answers without interrupting a manager.

Internal knowledge assistants

Make your approved procedures, training materials and policies easy for employees to find and use, without interrupting a manager.

Sometimes the right answer is a better process. Sometimes it's a setting in software you already own. And sometimes AI can take hours of repetitive work off your team's plate. The goal is always the same: less manual work, fewer mistakes and better business performance.

Fictional example / not deployed client software

From an invoice to a clear decision.

AI interprets the document. Fixed business rules check it. A person approves the exceptions. Everything is logged.

  1. Intake

    Invoice received

  2. AI extraction

    Key details extracted

  3. Business rules

    Rules compare rates

  4. Exception

    Flag discrepancy

  5. Human approval

    Human reviews

Fictional supplier

Sample invoice

Invoice
DEMO-1042
Service
Equipment inspection

10 units × CAD $125

CAD $1,250

Invented demonstration figures, not a fee or client result.

Deterministic rate check

One rate needs a second look.

Agreed unit rate
CAD $100
Invoiced unit rate
CAD $125

Flagged: CAD $250 above agreed rates.
10 × (CAD $125 − CAD $100). No automatic payment approval.

Human approval

An authorized person checks the source invoice and agreement before deciding what happens next.

Awaiting human review.

  1. 01 / Capture

    An invoice PDF arrives in an approved accounting inbox.

  2. 02 / Extract

    AI identifies the vendor, amounts, invoice number, service period and line items.

  3. 03 / Validate

    Business rules compare those values to approved contracts, purchase orders and past invoices to catch duplicates.

  4. 04 / Escalate

    Uncertain or nonmatching records become review tasks, with the source evidence attached.

  5. 05 / Approve + measure

    Authorized staff resolve exceptions; turnaround time and discrepancies are logged.

What AI does, and what it doesn't

AI reads, sorts and drafts. Ordinary automation moves data between the tools you already use. Business rules make the checks. I don't set up autonomous decisions for refunds, financial approvals, employee issues or regulated work.

Permissions and integration

Before anything runs in production I confirm access controls, security, quality checks, exception handling and how it connects to your systems. Software licences are separate, and complex integrations are scoped on their own.

Every solution is designed around your existing processes, software, permissions and business requirements. Human approval stays in place where the risk warrants it.

Explore a workflow with meFree 20-minute introductory call.

Let's talk

What's eating up your time?

The tasks that keep piling up. The processes that never quite work. The things you keep meaning to fix. Tell me what's slowing your business down, and let's talk about what could be easier.

Ottawa–Gatineau · Working with businesses across Canada

Book a call with Kristina